At Hype Maintenance, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or contact us.
1. Information We Collect
We may collect and process the following types of personal data:
- Your name, email address, and phone number when you complete our contact or quote forms.
- Details about your property or maintenance request.
- Information collected automatically, such as IP address, browser type, and site usage data (via cookies or analytics tools).
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes or services.
- Manage appointments and communicate about ongoing work.
- Improve our website, services, and customer experience.
- Comply with legal and insurance obligations.
We will never sell or rent your information to third parties.
3. Data Storage and Security
We store your data securely and take all reasonable steps to prevent unauthorised access, alteration, or disclosure. Only authorised team members can access client information.
4. Cookies
Our website uses cookies to improve performance and analyse site traffic. You can manage or disable cookies through your browser settings.
5. Your Rights
Under the UK GDPR, you have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications at any time.
- Request that we limit how we use your data.
To exercise these rights, please contact us at [insert email address].
6. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact:
📧 Email: info@hypemaintenance.co.uk